For Patients
Resources for Advanced Neuro & Spinal Surgery Patients
Thank you for choosing Advanced Neuro and Spinal Surgery to participate in your healing process. At Advanced Neuro and Spinal Surgery, your health and wellbeing is our greatest concern. To ensure that you have a positive experience, please take the time to review our office policies.
Your First Visit
We look forward to meeting you and participating in your healing process. Prior to your first visit please review the following and complete all necessary form work:
- Be sure you understand your financial obligations for each appointment. If you are unsure of this information, contact your insurance's customer service department. You can locate their number on the back of your card, in most cases. If you need assistance, our office staff is happy to assist you.
- Review our Notice of Privacy Practices
- Bring your driver's license and your insurance card(s) to your first visit.
- Bring with you all of your current prescription medications.
Returning Patients
While we collect all the necessary information at your initial appointment, it is important to always bring your current insurance card(s) with you. Additionally, should your insurance, address, and/or phone number change, it is important that you inform our office staff in order to update our system.
Prescription Refills
For your convenience, we ask that you contact your pharmacy, for any medication refills. In most cases the process is automated and only requires the information contained on the label of your prescription bottle. We recommend contacting them two days prior for medication refill requests. Even if you have no more refills, your pharmacy can contact our office to renew your prescription. If additional information is needed, someone from our office will contact you to discuss your need for additional medication or arrange an office visit to ensure proper treatment.
Due to federal regulations and our office policy, medications will not be prescribed after office hours. Please call during our regular office hours.
Emergencies
If you are having a medical emergency, please dial 9-1-1 or proceed to the nearest emergency room. For all non-emergent issues, please contact our office during our regular hours.